He risked life and limb to get up there. The ladder we were using was not long enough to reach from the ground to the roof, so he had to prop it on the neighbor's wall. It was treacherous and since then we have purchased a bigger ladder. It was outrageously expensive, but I'd rather Steve was safe!
In order to clean out the tank, it had to be empty of water and by the time it was cleaned out, the city was not pumping water to our house anymore. We only get water a few hours a day, 4 days a week. So, we had to call a water truck to come and fill up our tank.